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Edward A., Wills Point, TX 15 Sep 2017
Like others I saw a car I was interested in on their web site. Clicked the READY TO BUY: MAKE AN OFFER link and got no response after 24hrs.

Followed up with a phone call explaining what happened to receptionist, and I got put on hold for 15 minutes before I was hung up on.

Sent a foll
...ow up email to the generic "admin office" describing the above. Hopefully between that and this SOMEONE will notice and maybe return a call or email.

Not exactly instilling confidence when you're looking to spend nearly $200k on a car... I know things can slip through the cracks- maybe everyone got the week off, or maybe everyone got sick this week so I'm doing all I can to give them a chance, but if this is the level of attention to sell the car, I can't imagine what it might be like after the fact.

UPDATE: I was contacted by Seth and he apologized for whatever may have happened and bent over backwards to make things right. I ended up not purchasing a car from them, but I was extremely happy with their response and the level of attention once I was able to get a hold of someone. I will not hold this against them, and we'll just call it a fluke.
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